Letter Explained
English
← Organisations

Offers and prices

Choose what suits you. We are happy to advise you and can start with the free partner package.

Partner

€0free

  • Flyers for your rooms
  • Your own partner link
  • 10 vouchers “1 month Plus” for clients
  • 3 months of advice in the browser to try
Request

Site S

€199per year

  • Advice in the browser
  • Any number of staff
  • Up to 100 explanations a month
Request
Popular

Site M

€449per year

  • Advice in the browser
  • Any number of staff
  • Up to 300 explanations a month
Request

Site L

€899per year

  • Advice in the browser
  • Any number of staff
  • Up to 800 explanations a month
Request

Client passes

from €29one‑off

  • 5 explanations per pass, valid 12 months
  • Clients use it on their own phone
  • 20 passes €29, 100 passes €119, 500 passes €449
Request

Advice pilot

€490one‑off

  • 6 months
  • 3 sites with 300 explanations a month each
  • 100 client passes
  • Final report with figures
Request

Association or city

from €2,500per year

  • For example 10 sites and 500 passes
  • Your own flyer with your logo
  • Training for your team
  • Annual report
Request

All prices are final. No VAT is charged under § 19 UStG (small business).
Our terms for organisations apply (in German).

How advice in the browser works

No app and no installation, on a computer, tablet or phone.

  1. 1

    Log in

    Every staff member logs in with their own e‑mail address. There is no password, just a login link.

  2. 2

    Show the letter

    Photo with the camera, a file from the scanner (also multi‑page PDF) or pasted text.

  3. 3

    Two languages

    The explanation appears in German and at the same time in your client’s language, side by side and easy to read.

  4. 4

    Hand it over

    Print it or hand it over as a PDF. “New letter” deletes everything again.

Client passes

A pass is a small slip with a QR code. Your client scans it with their phone and gets 5 explanations, without an app, without signing up, in their language. We send you the print sheet with 8 passes per page.

See a sample pass

For companies

Many people do not understand letters, including yours. Letter Explained helps your customers and your team.

  • Invoices and reminders

    Your customers see what they have to pay and by when. That saves calls to customer service.

  • Contracts and price changes

    For example for utilities, landlords, insurers and banks.

  • Letters for your staff

    Letters from authorities, health insurance or the tax office, also in their own language. For HR and works councils.

  • Trainees and skilled workers

    New colleagues from abroad find their way faster.

  • Scam check

    Check suspicious letters, e‑mails and text messages. Always free.

For your team, for your customers or for explanations of your own letters via QR code: just ask us and we will make you an offer. Send a request →